Health and Safety

To our loyal members,

First, we would like to thank you for your commitment to the J and the role you all play in bringing the community together.  Thanks to your commitment the Centres are thriving and have returned to vibrant hubs of community life.

Today, the government updated guidelines to limit the capacity of some of our programming by 50 percent.  Fortunately, our JCC’s have been operating under enhanced health and safety protocols, and there will not be a significant impact on your experience at the J.

We will continue to follow our current health and safety protocols and continue to review and adapt our procedures to best serve you.  In the coming days you may receive additional communication as we explore:

Addition of more classes to better serve our membership
Shifting locations to larger spaces to increase class capacity
Enhanced screening procedures
Additional changes to our booking system

In the meantime, it may be necessary for us to reduce the number of participants allowed in some of our group fitness spaces. To make this process as seamless as possible we will be removing some group fitness class bookings from Sunday, December 19 to Sunday, December 26, and re-opening bookings for the entire week today (December 18) at 5 pm. If your booking is affected, you will be notified by email. Please re-register for the classes you would like to attend at this point.

Your commitment to the J and to our community is the motivation that drives us, and we will continue to adapt as necessary to ensure that the programs and experiences that you invest in will continue to be available for you.We are a resilient community, and we will continue to thrive together!

If you have any questions, please contact us at, [email protected] (Schwartz/Reisman Centre) or [email protected] (Prosserman JCC) and we will be happy to assist you.

See you at the J!

Enhanced Vaccine Certificate System

The Ontario government will implement an enhanced COVID-19 vaccine certificate system beginning on September 22, with a QR-code digital verification system to follow on October 22. Under these new guidelines, Ontarians will need to be fully vaccinated against COVID-19 (two doses plus 14 days) and provide their proof of vaccination as well as proof of identity (such a driver’s licence or health card) to access certain public settings.

As a result, beginning on September 22, all members 12 years of age and older and visitors to JCC fitness facilities – including group exercise classes, the fitness floor, and aquatics area – will be required to show their vaccination receipt (either on mobile or physical) along with government-issued photo ID. In addition, all participants attending the visual arts and adult program and those attending the Leah Posluns Theatre must show proof of vaccination and government id.

We know that this past year and a half has been a year like no other. We have all been forced to change our way of life in the interest of public health and to protect ourselves and each other. At the JCC, our response to COVID-19 is ongoing, and we continue to prioritize the health and safety of our valued members, staff and visitors while taking proactive measures to ensure we are meeting all Public Health and Ministry guidelines.

Ontarians can obtain their proof of immunization by downloading or printing their vaccine receipt from the provincial booking portal, or by calling the Provincial Vaccine Booking Line at 1-833-943-3900. Ontarians who received their first or second dose of the COVID-19 vaccine out of province should contact their local public health unit to record their information and receive proper documentation.

Thank you for your continued support, and commitment to keeping our community strong. We will share any new or updated information with you as it becomes available.

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A New Beginning

Our Reopening Task Force is laser-focused on preparing for your arrival and mapping out how best to utilize our 200,000 sq. ft. campus. We’re thrilled to introduce some exciting changes, such as an increased number of outdoor fitness programs, group exercise in the celebration centre and a revamped atrium that will allow for proper physical distancing. Please see below for more updates. Additional details will follow.

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Physical Distancing

Using a combination of directional signage, protective barriers and specially trained, strategically placed staff, we will help to ensure our members maintain a safe physical distance while at the JCC. Our spacious 8000 sq. ft. fitness floor and full-size gymnasiums are just a few of the large spaces that afford us the unique ability to safely space out people and equipment.

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Prior to reopening, each JCC facility will be methodically deep cleaned and disinfected. With participation from our dedicated staff, help from our loyal members and a more robust schedule from our professional cleaners, we will dramatically increase the frequency and attention to detail of cleaning and disinfecting.

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Personal Protective Equipment (PPE)

We care deeply about the wellbeing of our staff and JCC members. Staff will be provided with PPE to wear onsite and members will be encouraged to wear their own PPE while inside the facility. Health screening, including non-invasive temperature checks, will be completed upon arrival.

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Reservation System

To help ensure safe physical distancing measures and an overall seamless JCC experience, your workout times will be reserved in advance. Again, our spacious campus gives us confidence in our ability to accommodate most requests.

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Programming & Amenities

Due to regulations, some programming and amenities may not be available immediately. As restrictions lift, we will add to the program schedules and open additional areas of the facility. We are very excited to offer more outdoor classes and virtual programs and to take a dip in our pools as soon as we can.

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JCC Safety Measures

At the JCC, we prioritize the health and safety of our members, and are doing everything we can to make sure you feel comfortable. We care about your wellbeing and have taken immediate proactive measures to ensure you feel safe at our JCC facilities.

Fitness Centre is now open!

Download the "JCC Toronto" app to book a JCC fitness class today!

Click here to learn more about our reservation protocols and how to use the booking platform.

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